Frequently asked questions
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Product
What is Puzzibly?
A platform to create, brand and measure training games — especially cybersecurity awareness.
Which games are available?
Quiz, Word Search, Letrix, Quizzo and CyberKnots, with more on the way. You can also build your own with the SDK.
Do I need to code?
No. Everything is built with a visual editor. Coding is only needed to develop a brand-new game with the SDK.
Plans & billing
Is there a free trial?
Yes. We ask for a card at signup, and nothing is charged during the trial.
Can I cancel anytime?
Yes. Cancellation is self-service through the billing portal.
Security & privacy
Where does the data live?
Data is isolated per organization (multi-tenant). See the Security page for details.
How do you handle personal data (GDPR/LGPD)?
Each organization’s data is kept apart from every other. Anyone can export or delete their own data in My account › Privacy & data, and a guest playing a public game creates no account: the session expires after 24 hours. For a data processing agreement (DPA), talk to us.